Cool Tools That Help Perform UX Based Tasks

Which tools are the most helpful and have grown in popularity with UX Designers in 2021?

Miro, UX tools, Whimsical, UX survey


As we move into the summer months of 2021, we wanted to take this opportunity to look at some of the technologies that have risen out of the chaos of the Corona era between 2020 to 2021.

The pandemic has forced many companies, Seven Peaks included, to rethink the business operations, and restructure our workflows to accommodate the move into a more isolated and remote working environment.

This shift within the workplace has helped to facilitate an innovation renaissance within the UX industry, with many usability tools rising to the surface in a desperate attempt to fill the gaps that the lack of human interaction has created

We will look at two platforms that the UX community has championed throughout 2020 and early 2021 to see why they have become so popular within the industry.

Throughout this article, we will make reference to research data supplied by the research survey website, UXTOOLS.

They have undertaken the monumental task of surveyed over 4,000 individuals from within the design community, gathering data from all around the world. Providing us a detailed map of the movers and shaking within the design community at the start of 2021.

Up to 90% of their research data is directly related to people performing UX / UI roles within their companies. Including UX Designers, Product Designers, and UX Researchers that actively use these design tools on a day-to-day basis.

The 2 platforms that we will look at in this article fall into 2 broad categories, brainstorming and user flows. Let’s take a look at these 2 categories separately.

The purpose of the UI UX audit is to benchmark a product, it’s current problems and highlighting any areas of weakness to help suggest improvements.


The tools in this category attempt to mimic the real-world diagramming and instant feedback loops of whiteboards, post-its or sticky notes, and notebooks. Seven Peaks Software also uses these powerful tools to scope, plan, and illustrate our objectives.

One tool in particular has become invaluable to our workflow. It has revolutionized that way that we perform our workshops and task analysis secession, provide feedback to customers, and document our processes.

It would appear that we are not the only company that has taken a shine to this tool. Most of the survey respondents said that this is fast becoming their primary for brainstorming. The tool was the fastest growing tool within the UX industry last year, and shows no sign of slowing down this year either.

That is Miro!

Statistics: Most commonly-used software for UX UI brainstorming and ideation

Most Common Use Software

User Flows

Our next tool is used to create flowcharts, process diagrams, user flows, user journeys, and so much more.

At Seven Peaks, we have experimented with using the tool to speed up our user flows diagramming process. Although it is not our tool of choice for this process.

It has provided us with great insight into how other companies and competitors are using this tool to speed up the workflows and provide stunning documentation and diagrams for their clients..

Out of the 4,000+ individuals surveyed by UXTools, nearly 500 respondents said they enjoyed a 4.5 out of 5 satisfaction with Whimsical, which is comparable to that of and Miro.

Highly Rate Tools

Research Statistics

  • Up to 85% of respondents using Mac Os primarily for design use, and 15% using Windows&Linux.
  • Most Respondents work as a team with 2-10 designers.
  • Respondents have the most work experience between 3-10+years.
  • Respondents are designers in large organizations 1000+equals to 20%.

Resources: UXTOOLS


We would highly recommend UX designers to use two of these tools following from their functions and very useful for 2021.

Written By

Beau, Mid-level UX/UI Designer at Seven Peaks Software

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