Product Design Discovery

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Our design process

The core steps

Workshops

Workshops

Defining your users, their needs and your solutions

Information Architecture

Information Architecture

Classify & organize features and content to meet user expectations

Rapid Prototyping

Rapid prototyping

Test your concept fast, focus on those MVP features

SEM

Estimations

Our developers review features and estimate MVP time & cost

170+

Projects Delivered

Our team of experts is dedicated to providing top-notch services and solutions. From small-scale assignments to large-scale ventures.

120+

Clients Services

With our extensive experience and expertise, we have established ourselves as leaders in the industry, trusted by businesses across various sectors

25K+

Project Hours

We have honed our skills and expertise to deliver exceptional results through meticulous planning, execution, and perfecting of projects of all sizes.

What we do

Processes & Deliverables

Workshops

Discovery and workshops

Conducting research to support requirements and design decisions

Define

Define objectives

Setting clear deliverables based on providing value for customers

Information Architecture

Information architecture

Defining user journeys, structuring and sorting content for optimal UX

Wireframe

Wireframing

Turning low fidelity concepts into production ready interface

Rapid Prototyping

Prototypes

Interactive website and mobile application demos

Design System

Design guidelines

A solid understanding of web, Android and iOS guidelines

User Testing

User testing

Validate design with real users to gain insight into performance

Back Development

Developer guidance

Design is peer reviewed by developers for feasibility and efficient handoff

Our design thinking process

Research & Observe

Discover

Our process includes stakeholder interviews, competitive analysis, task analysis workshops, UX audits / questionnaires and surveys.

Define

Define

Our process includes project scoping, define project objectives and statement of work

Back Development

Develop

Our process includes customer journeys, user flows, sitemaps, low fidelity wireframes and prototypes

Development Handover

Deliver

Our process includes user testing, feedback, iterations, high fidelity wireframes

Service complexity = Discovery time needed

Define your MVP

A Minimum Viable Product (MVP) is a product with just enough valuable features to satisfy early customers, and to provide feedback for future product development.

A chart illustrating the MVP (Minimum Viable Product) delivery process

Competitor analysis

Benchmark competing services

Understand how other competitors compare to your product. This analysis can help generate new ideas for competitive gains. We first have to define assessment criteria based on your offerings and use them as a benchmark to make comparisons between you and your competitors. We would benchmark 3 close competitors in the industry sector.

Assessment criteria includes but is not limited to

Planning

Structure/ find-ability

Can we find the content easily and where we are after drilling down into the pages?

Interaction Design

Ease of use

How easily is it to navigate around the solution?

Business Requirements

Content offering

Does the content tell me what I want/ need to know?

Feature Pioritization

Feature performance

How well do the features in the service work?

Visual Design

Visual design

Is the design appealing? Does it comply with today’s standards?

Expert Consulting

Customer reviews

What do customers say about the service?

Four employees are diligently working on a file task, taking notes of crucial information

Task analysis workshop

Defining your users, their needs, and your solutions.

We run workshops to discover and define a product's intended functionality and solutions. Mapping user roles and their needs helps us prioritize design and development.

Method

  • Structure/ find-ability – Can we find the content easily and do we know where we are after drilling down into several pages?
  • Ease of use – How easily is it to navigate around the solution?
  • Content offering – Does the content tell me what i want/ need to know?
  • Feature performance – How well do the features in the service work?
  • Visual design – Is the design appealing? Does it comply with today’s standards?
  • Customer reviews – What do customers say about the service?

Attendees

Representatives of internal expertise and external end users. E.g

  • Stakeholders & management.
  • Marketing & sales.
  • Design & development

Deliverables

  • Workshop day led by Seven Peaks designers
  • Task analysis write-up document outlining users, their needs and solutions.
  • Initial sitemaps
Two employees are collaborating at a whiteboard, using post-it notes as part of their work

Information architecture

Organize & structure content efficiently

Proper planning prevents poor performance! Before any visuals are created it’s critical to define the structure and interaction flow of any digital service. 

  • Grouping similar content and features makes a product more accessible, user friendly and efficient to use.
  • We create sitemaps to communicate how users would navigate around a product and visualise hierarchy of screens.
  • Defining steps users take when engaging with a product helps us identify screens and technical requirements early in a project.
  • We organize user flows to match users mental models (how they expect a digital service to behave).
cover-img-lg-2col-16

Information architecture

Organize & structure content efficiently. Proper planning prevents poor performance! Before any visuals are created it’s critical to define the structure and interaction flow of any digital service. 

  • Grouping similar content and features makes a product more accessible, user friendly and efficient to use.
  • We create sitemaps to communicate how users would navigate around a product and visualise hierarchy of screens.
  • Defining steps users take when engaging with a product helps us identify screens and technical requirements early in a project.
  • We organize user flows to match users mental models (how they expect a digital service to behave).
An employee is actively working on a prototype on their computer

Wireframes and prototypes

Test your concept fast, focus on those MVP features

We bring concepts quickly to life with rapid prototypes and wireframes. Early ideas can be tested for feedback.

  • Using sitemaps created during discovery.
  • Low fidelity wireframes built using industry guidelines and best practices.
  • Quickly bring ideas to life with clickable Invision prototypes.
  • Collect initial feedback from internal stakeholders and users.
  • Make swift iterations to designs without distractions from branded visuals and imagery.

Contact us now and our team will get back to you within the next 24 hours.

Request free consultation

Case Studies

We are helping our clients in Asia and around the world develop their digital transformation projects.

Exclusively designing digital workflows with a deep product service blueprint
Featured Image - Case Study - A team is collaborating to discuss a project
POEM GLOBAL

Exclusively designing digital workflows with a deep product service blueprint

Jul 25, 2023 11:06:45 AM 3 min read
Crafting a feature-rich mobile app that solves the needs of people with allergies
Featured Image - Case Study - A woman using her smartphone
CheckWise

Crafting a feature-rich mobile app that solves the needs of people with allergies

Jul 25, 2023 11:05:32 AM 3 min read
Building a modern web interface that streamlines operations and minimizes risk
Featured Image - Case Study - A computer screen displaying a mockup
SEKAL

Building a modern web interface that streamlines operations and minimizes risk

Jul 25, 2023 11:04:22 AM 1 min read
Designing an App to Teach
Featured Image - Case Study - A young girl engaged with her tablet
Miimo

Designing an App to Teach

Jul 19, 2023 4:59:43 PM 2 min read
Discover More

Blog

Discover a treasure of insights, tips, and expert advice on all things software development. Our blog is your go-to resource for staying updated on the latest trends, best practices, and innovative solutions in the ever-evolving world of software engineering.

Dual Track Agile: A Game-Changer for Digital Product Teams
Product-Centric Mindset

Dual Track Agile: A Game-Changer for Digital Product Teams

Sep 21, 2023 10:37:52 AM 4 min read
Clutch Hails Us as one of the Best Mobile App Developers in Thailand
seven peaks

Clutch Hails Us as one of the Best Mobile App Developers in Thailand

Sep 18, 2023 10:02:16 AM 1 min read
Why the Right Framework Creates Impactful Apps
UI

Why the Right Framework Creates Impactful Apps

Sep 11, 2023 3:13:05 PM 1 min read
Discover More

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