BFSI - Banking, Financial Services & Insurance

We help clients across banking, financial services, and insurance build solid data foundations and deploy intelligent digital solutions. Together with our financial-tech partners, we deliver the insights and tools needed to modernize operations, improve risk management, and drive long-term growth in a rapidly evolving market.

Bridge the gap between digital ambition and execution

We help clients in Banking, Financial Services & Insurance build robust data foundations and implement intelligent digital solutions. Together with our partners, we help drive digital transformation, enhance customer experiences, and ensure regulatory compliance, even as the market rapidly evolves.

Workshops

Discovery and workshops

Conducting research to support requirements and design decisions

Define

Define objectives

Setting clear deliverables based on providing value for customers

Information Architecture

Information architecture

Defining user journeys, structuring and sorting content for optimal UX

Wireframe

Wireframing

Turning low fidelity concepts into production ready interface

Rapid Prototyping

Prototypes

Interactive website and mobile application demos

Design System

Design guidelines

A solid understanding of web, Android and iOS guidelines

User Testing

User testing

Validate design with real users to gain insight into performance

Back Development

Developer guidance

Design is peer reviewed by developers for feasibility and efficient handoff

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How we help

Digital transformation, AI personalization, and open banking initiatives require reliable data foundations and strategic implementation. Together with our industry-leading partners, we provide solutions that turn ambitious BFSI strategies into operational reality.

Composable Banking & Digital Transformation

Leverage modular, API-first platforms to rapidly innovate, integrate new services, and scale digital banking operations, ensuring agility and future-readiness in a dynamic market.

Customer Experience & Data Enrichment

Turn raw transaction data into real insights, reducing  operational costs and enhancing user experience.

Data & AI Integration

AI-driven analytics, unifying financial data, automating insights, and enabling smarter, faster decision-making.

Security Compliance

Bank-grade passkeys and cryptographic device binding enable secure, passwordless authentication—ensuring top security while meeting evolving financial regulations.

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Data Scanning

Digitize your engineering content for enhanced data management

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Data Correction

Gain live review and editing access to your engineering projects

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Data Asset Solution

Streamline workflows with routing paths optimization and status tracking

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Asset Operations and Maintenance

Enable real-time data integration to transform your asset operations

Workshops

Discovery and workshops

Conducting research to support requirements and design decisions

Define

Define objectives

Setting clear deliverables based on providing value for customers

Information Architecture

Information architecture

Defining user journeys, structuring and sorting content for optimal UX

Wireframe

Wireframing

Turning low fidelity concepts into production ready interface

Rapid Prototyping

Prototypes

Interactive website and mobile application demos

Design System

Design guidelines

A solid understanding of web, Android and iOS guidelines

User Testing

User testing

Validate design with real users to gain insight into performance

Back Development

Developer guidance

Design is peer reviewed by developers for feasibility and efficient handoff

Solution partners

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Workshops

Discovery and workshops

Conducting research to support requirements and design decisions

Define

Define objectives

Setting clear deliverables based on providing value for customers

Information Architecture

Information architecture

Defining user journeys, structuring and sorting content for optimal UX

Wireframe

Wireframing

Turning low fidelity concepts into production ready interface

Rapid Prototyping

Prototypes

Interactive website and mobile application demos

Design System

Design guidelines

A solid understanding of web, Android and iOS guidelines

User Testing

User testing

Validate design with real users to gain insight into performance

Back Development

Developer guidance

Design is peer reviewed by developers for feasibility and efficient handoff

SPS_Solution_BFSI-ideem_0.75x

Capgemini

For nearly 60 years, Capgemini has been a leading strategic partner in business transformation, delivering end-to-end solutions that leverage the full value of technology from strategy to operations.

Solution 01 Solution 02 Solution 03
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Our technology partners

Workshops

Discovery and workshops

Conducting research to support requirements and design decisions

Define

Define objectives

Setting clear deliverables based on providing value for customers

Information Architecture

Information architecture

Defining user journeys, structuring and sorting content for optimal UX

Wireframe

Wireframing

Turning low fidelity concepts into production ready interface

Rapid Prototyping

Prototypes

Interactive website and mobile application demos

Design System

Design guidelines

A solid understanding of web, Android and iOS guidelines

User Testing

User testing

Validate design with real users to gain insight into performance

Back Development

Developer guidance

Design is peer reviewed by developers for feasibility and efficient handoff

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Information architecture

Organize & structure content efficiently. Proper planning prevents poor performance! Before any visuals are created it’s critical to define the structure and interaction flow of any digital service. 

  • Grouping similar content and features makes a product more accessible, user friendly and efficient to use.
  • We create sitemaps to communicate how users would navigate around a product and visualise hierarchy of screens.
  • Defining steps users take when engaging with a product helps us identify screens and technical requirements early in a project.
  • We organize user flows to match users mental models (how they expect a digital service to behave).

Become our partner

Join our growing team of partners and deliver more impact in your industry.

Browse our BFSI insights