Enabling car insurance agents to conduct their businesses anywhere

Technology used

The challenge

The client has eagerly embraced mobile applications for many of their business processes from accident reporting and claims filing, to parts procurement, distribution and delivery.

However after all this time their sales channel remained firmly fixed to desktop-formatted websites, which has limited sales operations of their staff and indirect agents to when they are close to a bulky device capable of handling full screen web applications.

The solution

By developing native Android and iOS apps we were able to allow the client to leverage the benefit of a connected world where estimations, sales, quotations and renewals can all be handled from mobile devices.

Technologies such as GPS, high-resolution cameras on mobile devices, and optical character recognition were also used to assist the client to collect accurate and relevant information from the end customers to be used as part of their insurance policy applications.

More sales

Moving all these functions to a mobile device has created the potential for additional sales while at the same time increasing end customer’s satisfaction.

We built a middle layer to support and implement additional features on top of the client’s existing core system. The application was deployed on-premise.

Insurance on the go!

Viriyah sales agents can now conduct their business at any time, without the limitation of location or office hours.