Case Study

Streamlining Data for Better Business Insights

2 min read

Mar 24, 2025 11:32:05 AM

Overview

JenPark is a leading parking management company in Thailand, with a focus on providing innovative and convenient parking solutions. They offer a range of services, including parking management, parking guidance systems, and automated payment systems.

Our solution

Seven Peaks Software was engaged to develop a data solution for JenPark. The solution involved two main phases:

1. Discovery:

Seven Peaks worked closely with JenPark to understand their business needs, goals, and challenges, as well as to assess their data quality, availability, and readiness. This involved conducting a State of BI audit, reviewing user personas and business cases, as well as mapping their technology landscape.

2. Implementation:

Based on the findings of the discovery phase, Seven Peaks implemented a data solution that included data extraction, transformation, and loading (ETL) processes, data orchestration, and data visualization. The solution was tailored to JenPark's selected use cases and followed the best practices of their organization's governance.

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Key Outcomes

Streamlined Data Flow

The solution eliminated data flow bottlenecks, resulting in faster and more accurate insights for JenPark.

Improved Data Management

JenPark gained better control over their data, ensuring its accuracy, reliability, and accessibility for analysis.

Enhanced Reporting

The solution empowered JenPark with clear, insightful reports, enabling them to make data-driven decisions confidently.

1. Streamlined Data Flow:

The solution streamlined JenPark's data flow across all divisions, eliminating delays in insights and inaccuracies. This was achieved through the implementation of a Master Data Management system that enabled streaming data, batch processing, archiving and recovery, data orchestration, and ETL processes.

2. Improved Data Management:

The solution enabled JenPark to effectively manage their data, ensuring data integrity, quality, and audit monitoring. This was achieved through the establishment of a source of truth, data access management, and data quality assurance processes.

3. Enhanced Reporting:

The solution provided JenPark with comprehensive and insightful reports, empowering them to make informed business decisions. This was achieved through the development of interactive data visualizations, ensuring insight and metrics integrity, and providing access control for end-users and clients.

The Challenges we overcame

JenPark was facing challenges in gaining a clear view of business gaps and opportunities with their current reporting. Their data flow across different car park systems was leading to delays in insights and inaccuracies, hindering their ability to make informed business decisions and optimize operations. They needed a solution to streamline their data management and reporting processes to improve efficiency and decision-making. Specifically, they wanted to extract, clean, and connect CRM data to a central source of truth, which would then be presented on Power BI dashboards for shareholder review.

Conclusion

The successful implementation of the data solution has significantly benefited JenPark's business operations. By streamlining data flow and improving data management, JenPark has enhanced its decision-making capabilities, leading to increased efficiency and better outcomes. The project has also enabled JenPark to derive more value from its data, supporting its commitment to providing innovative and customer-centric parking solutions while consolidating its internal finance processes.

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