Offering a comprehensive digital transformation strategy to transform all aspects of the school’s operations, from its administration, IT, and academics to admissions and sales & marketing.
In early 2020, in the wake of the COVID-19 pandemic’s disruption of global society, Ruamrudee International School (RIS), a distinguished international school in Bangkok, Thailand, faced an unexpected challenge: their existing systems and processes were in need of a digital transformation to be able to thrive in the digital age.
Parents faced challenges accessing critical information online, administrators and teachers struggled to manage data that was spread across siloed databases and tools, and students faced difficulties because of the inconsistent online learning systems used in each class. The school also needed to comply with privacy laws in the EU and Thailand.
In order to address these issues, and improve efficiency, competitiveness, and customer satisfaction, RIS embarked on a digital transformation journey.
The school’s initial provider, DBot Software, partnered with Seven Peaks Software to improve the school’s operations, processes, and student experience. Seven Peaks used service design principles and a comprehensive audit process to identify the organization’s pain points and future needs. It then proposed holistic digital solutions.
DBot Software worked with several technology partners and the school to implement Seven Peaks’ suggested administrative, learning, IT, and security solutions. They also trained the faculty and staff on using them. Seven Peaks did the implementation and training for sales and marketing.
As a result of the project, the school has made significant and measurable improvements, including streamlining workflows, providing an integrated platform for stakeholders to share information and resources seamlessly, eliminating departmental silos, reducing manual work, going paperless, and achieving compliance with privacy laws.
RIS is now ahead of the curve, meeting the evolving expectations of its stakeholders and outpacing its competitors. This project’s comprehensive approach has facilitated the creation of a more agile and efficient organization that is better equipped to navigate the complexities of the modern educational landscape journey.
“In Seven Peaks and DBot, we found partners that quickly understood our needs and were agile enough to find solutions for problems that had not been exposed before.
The partnership between the two companies provided us with a plan and timeline to be one of the first schools in Bangkok to digitally transform.
Because of the work of Seven Peaks and DBot, we have generated efficiencies, improved communication between various stakeholders, made our children future-ready, and met our set budget.”
Andrew Djie – Board Member and Head of the Digitization Committee, RIS